Support
We're here to help
Choose a category below, or contact us directly. The in-portal ticketing system is being built as part of the learner dashboard.
Technical Support
Login problems, browser issues or pages not loading.
Course Support
Questions about modules, assessments or progress.
Camera / Practical Activity Support
Camera permissions, device compatibility or alternatives.
Account
Profile details, email verification and password resets.
Billing
Invoices, receipts, refunds and organisation billing.
Contact support
Call (02) 8005 7942 or email info@proventonline.com. You can also send an enquiry and we'll route it to the right team.