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Support

We're here to help

Choose a category below, or contact us directly. The in-portal ticketing system is being built as part of the learner dashboard.

Technical Support

Login problems, browser issues or pages not loading.

Course Support

Questions about modules, assessments or progress.

Camera / Practical Activity Support

Camera permissions, device compatibility or alternatives.

Account

Profile details, email verification and password resets.

Billing

Invoices, receipts, refunds and organisation billing.

Contact support

Call (02) 8005 7942 or email info@proventonline.com. You can also send an enquiry and we'll route it to the right team.